Service

Our competent Project Management Team is able to offer comprehensive, maintenance-of-value service, extending throughout the product's complete life-cycle.
 
 
Customer Support Service 
Our Customer Service offers council and assistance to you, our client, by operating as your personal in-house representative.  As project manager, your product is accompanied by us throughout the development phase and guided through the in-house production. It is also here where you will find your contact person and counterpart responsible for competently responding to and efficiently answering all your queries. 
 
Through our Engineering Change Management (ECM) Department, Technical Support and our Design Centre, we are able to guarantee a conscientious transference of any modifications you desire, whether these changes are instigated by your clients, through material acquisition, or your desire to update the technical requirements for your products.
 
 
Repair Service
Through our approved Return Merchandise Authorization (RMA) process, we grant complete industry-related service and repair throughout the lifetime of your product.
 

Contact Person

Holger Herbstritt
Director, Project Management

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